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Commitment » Privacy Policy
16/09/2010 00:00

  

Introduction

Our firm has always protected the personal information received, developed and used by us in the course of providing services to our clients and we have formalized our policies as a commitment to maintaining your privacy.
 

What Information We Collect and Why?

We need our clients to provide us with all the relevant facts and information related to our engagement. This information will include personal information about our clients and about other individuals with whom our clients conduct commercial transactions.
 

Consent for Collection, Use, and Disclosure

We will always try to collect personal information directly from the person to whom the information pertains where practical and we will collect personal information from other sources when necessary. We will make reasonable efforts to ensure that the personal information we collect, use, and distribute is accurate and complete.
 
By engaging our firm to provide services, we consider an individual to have given our firm consent for the collection, use, and distribution of that individual's personal information. Once this consent has been obtained by our firm, we will continue to collect, use, and disclose personal information for the purpose of providing the agreed upon services without obtaining further written or verbal consent to do so. Our standard form engagement letter also sets out certain matters relating to privacy and confidentiality relating to communications, information relating to our professional and regulatory licensing.
 
Our firm will maintain the strictest confidence with respect to any client's or former client's information. Accordingly, confidential client information will not, without client consent, be disclosed to any individuals in our firm beyond those who are engaged in providing services to the client.
 
Our client files are accessible by all staff electronically and in hard copy. Our firm has an enforced policy acknowledged and agreed by all staff not to access or use client information other than in the course of providing professional services to or for that client.
 
In accordance with professional regulations, our client files must periodically be reviewed by provincial practice inspectors and by other firm personnel to ensure that we have adhered to professional and firm standards. File reviewers are required to maintain confidentiality of client information.
 
Individuals have the right to ask, in writing, for access to their own personal information in the custody or under the controls of our firm. We will respond to requests as accurately and completely as reasonably possible in the time. We are entitled to refuse access in certain situations when:
    * The personal information is protected by solicitor-client privilege.
    * Disclosure of the personal information would reveal confidential commercial information that could, in a reasonable person's opinion, harm the competitive position of our firm.
    * The personal information was collected for an investigation or legal proceeding that has not concluded, including any appeals.
    * The information was collected by a mediator or arbitrator in conducting a mediation or arbitration where the mediator or arbitrator was appointed under a collective agreement, a law, or by a court.
    * Disclosure could reasonably be expected to threaten the safety or physical or mental health of another individual.
    * Disclosure could reasonably be expected to cause immediate or grave harm to the safety or to the physical or mental health of the individual who made the request.
    * Disclosure would reveal personal information about another individual.
    * Disclosure would identify the individual who has provided personal information about another individual and that individual does not consent to disclosure of his or her identity.
 


 

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